Why I Do NOT Recommend BuyAndShip

February 22, 2025

My experience with the Buy&Ship forwarding service was a mix of convenience and frustration. I shipped a $1000 eBay purchase to the Philippines via Buy&Ship, and the initial process was smooth. However, things went wrong when NinjaVan, their local delivery partner, lost my package.

While NinjaVan promised a full refund to Buy&Ship, I was dismayed to learn that I would only receive $100. Buy&Ship explained that their policy limits refunds to $100 for uninsured items, regardless of their actual value. This was disappointing, especially for a $1000 item.

Repeated attempts to clarify their policy were met with the same response: no further compensation. This experience left me cautious about using forwarding services and emphasized the importance of purchasing insurance for valuable items. Moving forward, I’ll prioritize insurance to avoid such setbacks.

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